Support & billing
Account trouble, a charge that looks wrong, subscription questions — email us from the address on your Datestiny account and we'll sort it out. Refund questions? Read the refund policy first; billing errors are always made right.
Contact
A human reads every message.
No ticket numbers, no chatbots, no "your call is important to us." Tell us what you need and the actual team answers — usually within a day.
Feedback & ideas
Found a bug? Have a feature you wish existed? The fastest lane is the feedback form — it lands directly in the queue the team works from. Several of the app's features started life as a user suggestion.
Safety concerns
The fastest way to report someone is the in-app Report button on any profile or chat — it goes straight to moderation. You can also email us; put "SAFETY" in the subject and it goes to the top of the pile. If someone is in immediate danger, call your local emergency services first.
Press & partnerships
Writing about intentional dating, or want to work with us? Email with "PRESS" or "PARTNERSHIP" in the subject and it reaches the founders directly.
One match could end all this.
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